Peter wrote:I was not too clear on the notes subject part way through this journey, but I think I am getting there now.
I made a mistake in my post - I was using Cntrl W - and not ALT as I said in my post - my typo!
There is clearly something that is confusing (I am confused!) for those who have used the default selections in 7.xx and 8.xx with regard to which notes are entered on the screen and what is selected by the default service manager job forms.
to restate the differences General Notes in V8 are the ones which would be printed by the default V7 forms. And Work Notes in V8 are printed by default forms in V8.
In V7 an on screen icon could be clicked to enter these printable notes in V7 default forms. There are no on screen icons that lead to any printable notes in V8 (the closest would be Ctrl W if it is enabled by creating the note pad in "System Notepad Management")
I see there are far more features and power in the notes functions in V8.xx and some are really welcome additions that I hope to put to good use shortly - with more understanding and familiarity.
putting my questions another way then - can an icon be placed anywhere on the service screen that would open "general notes" to enter information that would be printed on job cards? Or Less desirable but still a big improvement could a hot key combination eg Ctrl G be made to open "general notes"?
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