Printer Only Printing 1 copy
  • JeffG
    Posts: 91
    Joined: Sat Aug 31, 2013 6:50 pm
    Location: Sydney

    Printer Only Printing 1 copy

    by JeffG » Fri Aug 26, 2016 11:49 am

    Afternoon,

    despite telling the printer dialogue box to print multiple copies, in most cases 2 copies, only 1 copy ever gets printed.

    It is almost as if the printer dialogue box from Capital is not sending the number of copies to the windows printer dialogue box.

    Any ideas?

    Thanks
  • COBS Tech Support
    Posts: 678
    Joined: Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Fri Aug 26, 2016 8:23 pm

    You can read some background to the problem here:

    http://www.infoworld.com/article/310730 ... 76493.html

    Your options are to upgrade to Maintenance H, which works around the problem if you have service coverage, or attempt to roll back the problem updates.
  • JeffG
    Posts: 91
    Joined: Sat Aug 31, 2013 6:50 pm
    Location: Sydney

    by JeffG » Sat Aug 27, 2016 1:34 pm

    Thanks very much :-) uninstalled the bugged windows 10 update and now we can print multi copies again.

    Much appreciated :D

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