Print Dialogue Box appears on a different users terminal
  • JeffG
    Posts: 91
    Joined: Sat Aug 31, 2013 6:50 pm
    Location: Sydney

    Print Dialogue Box appears on a different users terminal

    by JeffG » Tue Mar 14, 2017 1:15 pm

    Hmmmm.

    this one has got me. For some reason, yesterday the visual builder print dialogue box instigated from one user is appearing on anothers terminal to select the printer.

    happens every 3rd time or so

    Any ideas ????
  • COBS Tech Support
    Posts: 678
    Joined: Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Wed Mar 15, 2017 3:36 pm

    This typically happens when an IT person sets up users and copies existing users settings into a new user profile, which makes the software think that both users are the same user.

    You can try turning off Distributed Printing under Form Settings, or if that is not an option for you because you run a very old version, set-up a unique print spooler file for your VB printing. Do this under Print Job Manager, Advanced.
  • JeffG
    Posts: 91
    Joined: Sat Aug 31, 2013 6:50 pm
    Location: Sydney

    by JeffG » Wed Mar 15, 2017 7:36 pm

    Ah Ha...

    that would be because in a different thread I was asked to use the bms.exe /config switch and point all users to the same capwin.ini. I have reversed this now and all users now point back to the individual capwin.ini files.

    so all should be good from here on in. Thanks
  • COBS Tech Support
    Posts: 678
    Joined: Fri Sep 09, 2005 8:23 am

    by COBS Tech Support » Thu Mar 16, 2017 4:31 pm

    Please point us to the thread where you claim we gave you incorrect technical information.

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