Page 1 of 1

Print Dialogue Box appears on a different users terminal

Posted: Tue Mar 14, 2017 1:15 pm
by JeffG

this one has got me. For some reason, yesterday the visual builder print dialogue box instigated from one user is appearing on anothers terminal to select the printer.

happens every 3rd time or so

Any ideas ????

Posted: Wed Mar 15, 2017 3:36 pm
by COBS Tech Support
This typically happens when an IT person sets up users and copies existing users settings into a new user profile, which makes the software think that both users are the same user.

You can try turning off Distributed Printing under Form Settings, or if that is not an option for you because you run a very old version, set-up a unique print spooler file for your VB printing. Do this under Print Job Manager, Advanced.

Posted: Wed Mar 15, 2017 7:36 pm
by JeffG
Ah Ha...

that would be because in a different thread I was asked to use the bms.exe /config switch and point all users to the same capwin.ini. I have reversed this now and all users now point back to the individual capwin.ini files.

so all should be good from here on in. Thanks

Posted: Thu Mar 16, 2017 4:31 pm
by COBS Tech Support
Please point us to the thread where you claim we gave you incorrect technical information.