*CAPITAL Office Business Software

1. From the menu at the top of your software click on Help.
2. Select Email Tech Support System Info.
3. Press Send.

No. The Microsoft Outlook web application does not support the COM/OLE interface used to communicate with Windows (WIN32) desktop applications. Microsoft Outlook "classic" must be installed, instead.

When your transaction total does not agree with the GST, you need to issue or claim, use the following tax codes to adjust either transaction amount or the tax amount. Example Scenario The invoice amount is $110 but the GST you can claim is only $9 because there is $1 of stamp duty that does incur G...

1. Begin by opening the prior financial year following these steps: https://www.capitaloffice.com.au/forum/viewtopic.php?f=24&t=109 2. From the General Ledger area select from the menu Journals|General Journal Batches 3. Press Add. 4. Ensure that "Post Into Future" is ticked. 5. Press ...

This issue is discussed in Version 13 and beyond in the Release Notes. You can remove the inclusion of these payments from yor reporting, by following these steps: 1. Locate the file COMPANY.INI found in your ..\CAPTIAL\<data> folder. This might be called something like D:\CAPITAL\MYFIRM\COMPANY.INI...

From the Explorer Bar on the left side of CAPITAL Business Manager: 1. Click on "Maintenance". 2. Click on the "Maintain" icon. 3. Click on the "Recalculate Stock" button. 4. Press Start. NOTE: Users will be unable to adjust stock levels via invoicing or other processes...

To Add, edit or delete a customer category: 1. Launch CAPITAL Business Manager. 2. From the top menu select Section|Card Files 3. Select the Card File: Customer Categories (If your Card Files have been placed under separate tabs it may be necessary to locate it by checking for it under tab until fou...

1. Launch CAPITAL Business Manager. 2. From the main menu select Company|Administration|Backup 3. If this is the first time you've run a back-up, select "Change Backup Settings" and press Next> 4. Select the type of back-up and press Next> Note: If you are doing a total back-up prior to a ...

To change your system settings read this topic: https://www.capitaloffice.com.au/forum/viewtopic.php?f=13&t=93 To change the email address assigned to a specific user: 1. Start CAPITAL Business Manager. 2. From the main menu select Toolbox|Staff Profiles. 3. Identify the user who needs to be upd...

To unlock a prior financial year: 1. Go to the General Ledger area. 2. From the menu select Record|Open Year 3. Untick "Lock Previous" if ticked. 4. Select the Year you want to work in (or if you need to alter a transaction, the year the transaction is assigned to) under "Year" a...