Search found 121 matches

by COBS Tech Support
Sat May 15, 2021 11:32 am
Forum: Connectivity
Topic: CAPITAL Data File Formats
Replies: 0
Views: 13378

CAPITAL Data File Formats

All CAPITAL database files conform to the dBase III Plus file format and have the file extension DBF. PROFESSIONAL & ENTERPRISE EDITIONS Uses a small, fast, embedded ISAM database engine built into each client application. Index files used by CAPITAL Office have the file extension CDX and confor...
by COBS Tech Support
Sat May 15, 2021 11:31 am
Forum: Troubleshooting
Topic: Database Applications & Anti-Virus Programs
Replies: 0
Views: 13549

Database Applications & Anti-Virus Programs

Certain anti-virus programs operate by constantly monitoring for file changes occurring on your server. For example, when a file changes, an anti-virus program may open the file and scan it, looking for viruses. Problems may arise when a CAPITAL application requires access to the same file that is b...
by COBS Tech Support
Sat May 15, 2021 11:29 am
Forum: Upgrading
Topic: Upgrading From Earlier Versions to CAPITAL 7.4
Replies: 0
Views: 13464

Upgrading From Earlier Versions to CAPITAL 7.4

If you will be utilizing the new quotation quantity tracking features of CAPITAL, a Stock Recalculation should be performed in order to update quoted quantity values in your stock database. Several important changes have been made to CAPITAL's security system. These include the following: * Viewing ...
by COBS Tech Support
Sat May 15, 2021 11:24 am
Forum: Corporate Edition
Topic: Calculating & Reviewing CAPITAL Corporate Server Setting
Replies: 0
Views: 13770

Calculating & Reviewing CAPITAL Corporate Server Setting

It is important to configure and then review the Advantage Database Server's database configuration settings in order to avoid client side run-time error messages or poor or less than optimal system performance. To access these configuration settings, from the server computer's Start menu select: Al...
by COBS Tech Support
Sat May 15, 2021 11:22 am
Forum: Printing
Topic: Basic Print Troubleshooting
Replies: 0
Views: 13282

Basic Print Troubleshooting

Checking & Clearing the Print Queue If an operator cannot print, it is important to check a few simple things first. If an operator is having trouble printing or changes their mind during printing, they may press the "Cancel" button during printing. This may put the print program (Vis...
by COBS Tech Support
Sat May 15, 2021 11:21 am
Forum: Troubleshooting
Topic: How to Turn Off Maintenance Mode
Replies: 0
Views: 13558

How to Turn Off Maintenance Mode

This bulletin is for administrators or users who have accidentally placed CAPITAL Office in Maintenance Mode and need to deactivate this mode and reactivate their software. This mode is active when the following message appears when users try to start CAPITAL: Sorry, this application is presently cl...
by COBS Tech Support
Sat May 15, 2021 11:19 am
Forum: Troubleshooting
Topic: Slow Performance Running CAPITAL
Replies: 0
Views: 13133

Slow Performance Running CAPITAL

CAPITAL Slow Opening Files Perform a clean operation in CAPITAL. 1. Open Maintenance area. 2. Select Toolbox|Database Maintenance 3. Repeat steps 2-3 for each company you use. CAPITAL Slow After Deleting Records Perform a Database Maintenance operation. See the section above for specific details. C...
by COBS Tech Support
Sat May 15, 2021 11:15 am
Forum: Connectivity
Topic: Excel Tricks & Traps
Replies: 0
Views: 13622

Excel Tricks & Traps

When using Export to prepare data for import into CAPITAL Office, be aware of the following: * The DBF save filter in Excel is buggy and can produce unpredictable results. For example, columns can disappear unexpectedly, or the DBF file may be malformed and considered by CAPITAL to be 'corrupt'. It ...
by COBS Tech Support
Sat May 15, 2021 11:14 am
Forum: Upgrading
Topic: Migrating old DOS users to Windows
Replies: 0
Views: 13094

Migrating old DOS users to Windows

Summary of Key Issues to Consider When Migrating DOS users to CAPITAL Series 7: If users are running a DOS version and install the Windows version, the Windows version will automatically convert their data and bring it across from the DOS version without having to re-key *any* data. There are some p...
by COBS Tech Support
Sat May 15, 2021 11:12 am
Forum: Email
Topic: Emails Have Body Missing
Replies: 0
Views: 13567

Emails Have Body Missing

When emailing HTML email, the attachment, subject and send addresses are included but the body of the email is blank. Solution: When prompted to send an email, press the Options button found on the action panel and ensure that HTML Mail is ticked. http://www.capitaloffice.com.au/images/email_html.png