*CAPITAL Office Business Software

It is important to configure and then review the Advantage Database Server's database configuration settings in order to avoid client side run-time error messages or poor or less than optimal system performance. To access these configuration settings, from the server computer's Start menu select: Al...

Checking & Clearing the Print Queue If an operator cannot print, it is important to check a few simple things first. If an operator is having trouble printing or changes their mind during printing, they may press the "Cancel" button during printing. This may put the print program (Vis...

This bulletin is for administrators or users who have accidentally placed CAPITAL Office in Maintenance Mode and need to deactivate this mode and reactivate their software. This mode is active when the following message appears when users try to start CAPITAL: Sorry, this application is presently cl...

CAPITAL Slow Opening Files Perform a clean operation in CAPITAL. 1. Open Maintenance area. 2. Select Toolbox|Database Maintenance 3. Repeat steps 2-3 for each company you use. CAPITAL Slow After Deleting Records Perform a Database Maintenance operation. See the section above for specific details. C...

When using Export to prepare data for import into CAPITAL Office, be aware of the following: * The DBF save filter in Excel is buggy and can produce unpredictable results. For example, columns can disappear unexpectedly, or the DBF file may be malformed and considered by CAPITAL to be 'corrupt'. It ...

Summary of Key Issues to Consider When Migrating DOS users to CAPITAL Series 7: If users are running a DOS version and install the Windows version, the Windows version will automatically convert their data and bring it across from the DOS version without having to re-key *any* data. There are some p...

When emailing HTML email, the attachment, subject and send addresses are included but the body of the email is blank. Solution: When prompted to send an email, press the Options button found on the action panel and ensure that HTML Mail is ticked. http://www.capitaloffice.com.au/images/email_html.png

Please note that GMAIL access is a moving target. These settings and guides work as per the date of this bulletin but may not be applicable in the future. SMTP Host (or IP): smtp.googlemail.com SMTP Authentication: Unticked SMTP Account: Your gmail account. E.g., johnsmith@gmail.com SMTP Password: Y...