FEATURES • Work Management Provides continuous records of job status. Monitors work-flow and warns of overdue jobs. • Job History Tracks previous work done on items for warranty purposes, etc. • Stock Control Link Reports on stock (such as spare parts) used and serial/batch numbers for each job. Enhanced serial number tracking options are available. Full support for stock kits and non- diminishing items. • Expense Costing Calculates costs based on time, materials and expenses such as sublet repair charges/contact work, delivery fees, etc. • Service Invoices Job cards may have a different invoice style from regular invoices. • Periodic Billing Completed jobs may be invoiced once or an unlimited number of times. • Cost Overrun Tracking Job and charge estimates may be entered in jobs. Overruns are highlighted in red. • Copy Jobs Old jobs may be copied into new jobs. Full details or address details with or without note information may be included. • Stage Allocation Up to 9999 stages per job with option to invoice or cost by stage. • Transfer Quotes/Orders Information from existing quotations or sales orders may be loaded into jobs without retyping. • Job Quotes Jobs may be raised as quotes and converted into an active job at any time. • Purchase Link When job related purchase order items arrive they may be optionally transferred directly into waiting jobs. • Reopen Closed Jobs Jobs that have been closed may be reopened. • Pre-Defined Charges Up to 4000 time/labour rates may be set. • Discount Codes Fully linked to Customer Special Pricing. Agreed pricing or general discounts on spare parts may be assigned. The discount rate may be altered by individual job. • Billable Hours Tracks hours used versus hours billed. • Travel Time Can maintain travel charge/rate as separate from service rate. • Note Pads Unlimited length note information can be maintained for each job. Notes are automatically date/time/user stamped & are visually spell checked. • Card File Link Invoices may be generated from Card Files and linked to jobs. Ideal for task/project costing for training/seminar course management, etc. • Unpaid Job Warning Searches for previous unpaid work and warns when entering new jobs. • Track Expense by Activity Contractor work and expenses can be tracked by cost centre/activity. • Standard Charges Up to 10 user charges may be assigned per job. • Track Cost by Activity Staff activity codes may be assigned to work performed. Up to 4000 activities may be defined.